Dubuque County Library District

The Dubuque County Library District will be reopening to the public on Monday, June 1st.   For the safety of our staff and library patrons, access and services will be limited, and new procedures will be in place. The changes listed here will apply at the Asbury, Epworth, Farley, and Holy Cross Branches of the Dubuque County Library District. Northeast Iowa Community College should be consulted for information about the reopening of the NICC/Peosta Branch.

Hours have been reduced at some branches, allowing for more frequent cleaning. Weekday hours at the Asbury branch will be 9:00 am – 6:00 pm. Monday and Wednesday hours at Epworth will be 10:00 am – 2:00 pm. Farley’s hours will be 3:30 pm-7:30 pm Monday through Thursday and 3:30 pm – 6:00 pm on Fridays. Saturday hours at all locations will be 9:00 am – 1:00 pm. All other hours remain the same.

A variety of measures which are designed to reduce contact, especially prolonged contact, with library staff and other members of the public will be in place. Library staff will wear gloves and fabric masks. Library visitors are asked to wear masks, and some may be provided to patrons if needed. Plexiglass screens have been installed at service desks. Staff will not assist visitors at the computers or in the shelves, but can be consulted at the service desk.

The number of patrons allowed in the library at one time will be limited to 10 at Asbury, 6 at Epworth and Farley, and 3 at Holy Cross. Library users will be asked to complete all of their library business in one hour. The number of computers and chairs available will be reduced to facilitate social distancing.

Curbside holds pickup will be available at the Asbury, Epworth, Farley, and Holy Cross locations during open hours. This process will allow holds pickup which does not require any contact between patrons and staff. When patrons receive notification that their holds will be available after the quarantine, they will be asked to call their pick-up location to request a curbside pick up. Patrons will call the library from the parking lot. Staff will then check out the materials and place them on a table outside the library at Asbury and Epworth or in the vestibule at Farley and Holy Cross. Once the staff member returns inside the library, the patron may collect their holds, and return materials to the exterior book drop.
The library is now accepting returns of materials in the exterior book drops at all branches, except for Chromebooks and hotspots which must be returned at the service desk.

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